Salon Policy

Salon Policies

 

What to Expect at your first visit:

Our amazing team at Albert Amin Salon NYC specializes in many different up to date haircuts and coloring in the Hair Artistry techniques. After meeting you and consulting with you we’ll study your hair type and discuss it together.
First appointments take longer as we want to make sure we answer all your questions and give you the time you deserve, please set aside at least one hour and half for your consultation, shampoo & scalp massage and blowout style. Any hair color appointments takes about 2-3 hours, since we want to make sure to understand you better and deliver your desired color results.

GRATUITIES

Are sincerely appreciated and are solely at your discretion. We work hard to give you an amazing experience and look forward to continued education and new classes each year to better serve our guests. To appreciate your services in our salon, Please add 20% gratuities to your services. We accept Visa, Master Card, Debit Cards, no checks or money orders accepted for services and gratuities. Gratuities are cash only.

ARRIVING FOR YOUR APPOINTMENT

We ask you to arrive at least 15 min prior to your appointment. Some stylists utilize assistants to double book and make your service even better having not only 1 person but two to help you with your hair needs.… We always take the full amount of time on each client and wouldn’t want you sitting too long waiting or missing out on your time.

DEPOSIT AND CANCELLATION POLICY

When booking any appointment at Albert Amin Salon NYC we require a valid credit cards on file, we set the time aside just for you . A minimum of 24-hours notice is required if you wish to cancel or re-schedule your appointment.
If a cancellation is made with more than 24 hours notice you will not be charged.
If a cancellation is made with less than 24 hours notice, the deposit is forfeited as a late cancellation fee. If clients simply do not show up to their booked appointment without notification (calling the salon only, no emails will be accepted) the deposit is forfeited as a no-show fee, the full amount of service will be charged to your card on file and you may not make any future appointments without payment in FULL at the time of booking.

CHILDREN, YOUNG FAMILY MEMBERS, AND EXTRA GUESTS

Please leave your little ones with a family member or sitter when you come for your appointment. Salons are not a safe place for children. We work with sharp tools, hot tools, and chemicals.
We are a small salon and ask that you do not bring extra people to your appointment that are not receiving a services.

REFUNDS AND EXCHANGES

If at any case you are not satisfied or unhappy with the services (haircuts, hair color ONLY) you’ve received, we would like you to advise us immediately, or during 3-5 days time frame period.
Haircuts, Hair Colors, Hair Extensions are non-refundable and considered the stylists interpretation of perfect. However services you’ve received  can be adjusted, as long as you make your request within 3 days after your service. We will book a 10-15 minute appointment to make some quick adjustments so please arrive styled. No refunds or exchanges on the retail products in the salon. All sales are final.

HAIR EXTENSIONS:

WHAT YOUR HAIR EXTENSIONS SERVICE INCLUDES

Free initial consultation.
The highest quality 100% human remi hair extensions.
Expert application by a hair extensions professional (extensions application appointment times range from 3-5 hours).
A hair cut to blend the extensions with your hair style.
Home care and maintenance instructions.

Package prices DO NOT include the cost of hair. Customers must arrive with their hair of choice with them or purchase hair from our salon in order to be serviced.

Albert Amin Salon NYC is not responsible for sensitive scalp, tenderness, abrasions or sores due to extension applications. There will be no refunds on services. Any service issue must be addressed at the time of service for correction.

 

EXTENSIONS REMOVAL

Removal of fusion and micro bead hair extensions is accomplished at $250 per hour. The amount of time it takes to remove your extensions depends on the number of extensions that were attached. The price includes removal, wash, dep conditioning and styling afterwards.

 

COLOR & HIGHLIGHTS THE HAIR EXTENSIONS

Your new hair extensions can be highlighted and colored just like your natural hair. If you are interested in hair color services, we will provide a quote upon consultation.